Help center
Answers about delivery, assembly, returns and payment. Can't find what you need? Our team is happy to help.
Delivery & assembly
Items in stock are delivered in 5 to 7 days. Made-to-order pieces take 3 to 5 weeks and we confirm the date after you order.
Delivery and assembly are free on orders over $300. Smaller orders pay a flat $49.
Yes. Sofas and beds are assembled in the room of your choice at no extra cost. Other pieces arrive with simple instructions.
Returns & warranty
Yes, within 30 days. Pieces must be unused and in their original packaging. We arrange the collection.
Every frame has a five-year warranty against structural defects. Fabric and finish are covered for two years.
Yes, up to five samples are free. Contact us with the fabrics you like.
Payment
Visa, Mastercard, American Express and PayPal. Payments are encrypted.
No. Card details go straight to the payment provider and are never stored on our servers.